AETNA

Plan Administrator

• Aetna website
   
• BrainShark - an overview of Aetna’s services and programs
   
• Locate Participating Providers - DocFind

Reminder…
	Lab Corp is a Non-Participating Provider      - Lab Corp Notice Quest Diagnostics is a Participating Provider

Summary Plan Description

• HMO Summary Plan Description (.pdf)
• Letter accompanying Summary Plan Description (.pdf)
• Urgent Care Facilities (.pdf)

Documentation

• Explanation of Benefits (.pdf)
• Legend to Explanation of Benefits (.pdf)
• Aetna PowerPoint Presentation (.ppt)
• HMO Special Programs (.pdf)
• Full Time Student Policy (.pdf)
• Informed Health Line (.pdf)
• Jenny Craig brochure (.pdf)

Forms and Special Applications

• Claim Form (.pdf)
  Please print the Claim Form, complete, and fax to (859) 456-8650 or send by U.S. Mail to:
  Aetna, Inc.
  Attn: Claims
  P.O. Box 981107
  El Paso, TX 79998-1170
   
• Dependent - Other Coverage Form (.pdf)
• Incapacitated Child - Member Form (.pdf)
• Incapacitated Child - Physician Form (.pdf)

Appeal Process

• Grievances and Appeals Procedures (.pdf)

Last Updated: Tuesday August 12 2008